Staff at one of Cora Health’s clinics are celebrating national recognition for their commitment to delivering high standards of patient care and safety.
The endoscopy team at Cora Health’s Riverside Clinic in London has received confirmation of its continued accreditation from the Joint Advisory Group (JAG) for excellence in endoscopy services – a procedure used in patient diagnostics.
This important recognition follows a successful annual review and reflects the team’s commitment to delivering high-quality, safe, and compassionate care to its patients.
JAG is the UK’s leading accreditation scheme for endoscopy services. It sets rigorous national standards across patient experience, clinical safety, training, and leadership. The latest review confirms that the endoscopy service at Cora Health continues to meet and exceed those benchmarks.
The Joint Advisory Group commended the team for their “strong supportive leadership and excellent team work”.
Patients who were interviewed felt the service was centred on their needs overall, saying “Everyone was kind” and “Top marks from beginning to end.”
They were also commended for their clinical policies and processes, management, and training schedule.
Richard Alvarez, Cora’s decontamination and endoscopy operations lead, said: We have an extremely busy endoscopy department, and our team have been working tirelessly to meet the standards set out by JAG.
“I’m delighted that we have been recognised as achieving these and are offering our patients the best possible care. This is extremely positive feedback for our staff and service.”
Warren Foster, clinical director of diagnostic and surgical services for Cora, added: “The hard work of every team member has been outstanding. This recognition is a testament to the passion, professionalism and dedication of our staff. JAG accreditation is not just a mark of quality; it reflects the trust patients can place in us.”