
ISO 14001 certification
We are committed to working towards a more eco-conscious workplace, and in line with that, we implement ISO 14001 standards across our company.

ISO 14001 is an internationally recognised framework for environmental management systems, providing guidelines for organisations to establish, implement, maintain, and continually improve their environmental performance (e.g. energy use, transport, materials usage, waste etc).
By adopting ISO 14001, we aim to enhance our environmental practices, minimise our environmental footprint, and promote sustainability in everything we do.
Outsourced Clinical Services framework
We are an accredited supplier on the Outsourced Clinical Services framework, developed by NHS Shared Business Services.

It provides an OJEU compliant route to market for approved organisations to procure quality, value for money clinical services. The services offered by Connect Health under the framework include orthopaedics (triage and waiting list reduction), pain management, physiotherapy, MSK, rheumatology and occupational physiotherapy services across the UK.
Health Systems Support Framework
We are an accredited supplier on the national NHS England Health Systems Support Framework (HSSF) offering services in the categories ‘Patient Empowerment and Activation’ and ‘Transformation and Change’.
HCPC registered (Health and Care Professions Council)
HCPC is a register of all health and care professionals who meet their standard for training, professional skills, behaviour and health.
Independent Healthcare Providers Network

We are an active member of the Independent Healthcare Providers Network, (one of our directors, Andrew Walton, is a board member) a hosted network of the NHS Confederation, and is the representative body for independent sector healthcare providers.
NHS Workforce Alliance Clinical and Healthcare Staffing framework
The NHS Workforce Alliance’s Clinical and Healthcare Staffing framework enables trusts to procure medical and healthcare staff from one place, with unmatched category expertise from our specialist staff.
ISO9001 Certification (International Standards Organisation)
ISO9001 Certification gives us the quality systems that provide the foundation to better customer satisfaction, staff motivation and continual improvement.
ISO 27001 Certification (International Standards Organisation)
We achieved certification of the internationally recognised information security system standard ISO 27001.
Cyber Essentials Certification

Cyber Essentials Certification helps us guard against the most common cyber threats and demonstrates our commitment to cyber security.
MSK Partners Network
We’re a founding member of this trade association for providers of MSK care.
Disability Confident Committed
We are committed to the Disability Confident scheme which gives us the skills and confidence we need to recruit, retain and develop disabled people.
Our awards
Winners of the ‘Excellence in Clinical Innovation’ category
Shortlisted as a finalist in the ‘Excellence in Talent Attraction and Employer Brand’ category
Gold winner of the ‘Most Impactful Partnership in Preventative Healthcare‘ for collaboration between Flippin’ Pain, NHS North East and North Cumbria ICB, Tees Valley Sport Active Partnership, You’ve Got This and Teesside University.
Winner of the ‘Best Use of Data Award‘. Our IT team embarked on a journey of data driven automation and digital care that has transformed the way we work.